Privacy Policy

When you visit, register or order products or services on http://savoyautocentres.co.uk you may be asked to, or of your own volition, provide information from which you can be identified, including your name, email address, telephone number, vehicle registration number, home or business address etc as well as text you may upload and other technical data such as the IP address of the machine you use. The Business will not collect such information from users while they use the web site unless they voluntarily provide it to us and authorise us to collect such information. Users may provide other information about themselves from which they can be identified.

The Business may use or disclose all such information in order to:

• fulfil a sale of a product or service including sharing such information with its partners and suppliers
• carry out the service as requested by you
• support marketing activities
• to enable site visitors to participate in interactive features of your service, when then choose to do so
• to provide information about specials, sales or new products or services that you will introduce in the future.
• To analyse in order to determine future business policies
• To comply with our legal obligations

and will retain such information for the following periods of time:

• While we have a relationship with the customer
• As long as is required to meet legal obligations
• As long as it is useful in making business decisions
• A reasonable period or as long as the law requires or permits.

When we no longer need your personal data, we will securely delete or destroy it. We will also consider minimising the personal data that we use, and, if we can, anonymise your personal data so that it can no longer be associated or identify you.

We may also disclose personally identifiable information in the establishment or exercise of legal rights or defences against legal claims, to comply with applicable laws or regulations, to comply with a valid legal process, such as a search warrant, subpoena or court order or to investigate suspected fraud or a violation of our Terms and Conditions of Use. We will never sell user information to any 3rd-party not affiliated with the Business, without your specific and unambiguous consent, except in connection with the sale or merger of the Business or the division responsible for such services provided. Users may ‘opt out’ by logging into their user account on our website or by contacting customer service at help@savoytyres.co.uk.

The Business may, from time to time, send or post surveys or requests for your feedback in order to help us make our web site and services better. Any responses we receive from users will be used only to evaluate our web site and services and no personally identifiable information from respondents will be shared with any non-employees of Business, except that information provided in the Feedback/Comments areas. User may ‘opt out’ by logging into their user account on our website or by contacting customer service at help@savoytyres.co.uk.

If you are chosen for a promotion or as a winner in a contest, you give the Business permission to use your name, image and other information about you, for marketing purposes.

To maintain customer service standards and to assist staff training, we may record and monitor incoming calls.

What non-personally identifiable information does the Business collect and how is it used?

The Business collects and tracks certain non-personally identifiable information, including, but not limited to, IP numbers and browser type, access times, domain names, usage habits and other information which does not specifically identify any individual.

The Business regularly sends out a Newsletter via email (hereinafter “Newsletter”) to all Users (unless they have ‘opted-out’). In these Newsletters, we may inform you about new features from Savoy Autocentres and about the upcoming week’s events or special promotions.

User may ‘opt out / unsubscribe’ by logging into their user account on our website and updating their preferences or by contacting customer service at help@savoytyres.co.uk.

The information you provide to us may be accessed by or given to third parties who act for us for the purposes set out in this policy or for other purposes approved by you. Those parties process information, fulfil and deliver orders, process credit card payments and provide support services on our behalf. We may also pass aggregate information on the usage of our website to third parties but this will not include information that can be used to identify you.

Where you have consented when providing us with your details, we may also allow other companies in our group, to contact you occasionally about products and services which may be of interest to you. They may contact you by e-mail. If you change your mind about being contacted by these companies in the future, please let us know at help@savoytyres.co.uk, or log in to your online account and update your preferences.

You agree that we may disclose your identity and contact details to (1) any third party who claims to us that any material posted or uploaded by you to our site constitutes a violation of their intellectual property rights or their rights of privacy, and (2) to other companies and organisations for the purposes of fraud protection and credit risk reduction.

Finally, if our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk.

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookies are small text files that a website can write to your computer. They are widely used in order to make websites work, or work more efficiently, as well as to provide information to the owners of the site. We use cookies to identify you and allow you to log in once to our web site and search or post without having to log in again and again. Cookies are also used by our affiliates or links to identify you as a User of http://savoyautocentres.co.uk.

The following is a summary of the types of cookies that are being used on this site, along with information on how you can block them.

Cookie Type	Cookie File Names	Purpose	Active on this site	More Information
Essential Site Cookies	Various	Site cookies are essential to the operation of this website. They are usually set when you first visit the site and deleted when you close your browser. If blocked, this site will not operate correctly	Yes	n/a
CMS (Content Management System)	Various	Cookies are set by our CMS/Blog system when you first visit this site. These cookies are not used by Savoy Autocentres. These cookies are usually deleted when a user closes their browser	Yes	n/a
Google Analytics	_utma _utmb _utmc _utmz	These cookies are used to collect information about how visitors use our site. The information is used to compile reports that let us improve the site. The information is collected in any anonymous form, including the number of visits to this site, how you arrived at the site, and which pages you visted.	Yes	You can opt-out of these cookies by following this link: http://tools.google.com/dlpage/gaoptout
Site Cookie Acceptance	cookietab-last-shown-time cookietab-consent	These cookies are used to record if a user has accepted the use of cookies on this website	Yes	n/a

Most web browsers allow some control of most cookies through the browser settings. To find out more about cookies, including how to see what cookies have been set and how to manage and delete them, visit www.allaboutcookies.org.

The Business does not use Cookies to store information such as credit card numbers, telephone numbers, or other information you provide.

This Privacy Policy only covers the use of Cookies by Savoy Autocentres. It does not cover the use of Cookies by any other 3rd-party or advertisers.

The only Voluntary Information that may be shared between Business and one of our partner web sites is that which pertains to information used in the furtherance of tracking an order and providing you with correct information regarding same.

Order information, including order numbers and amounts, may be available to the Business, affiliate merchants and 3rd-party affiliate program management companies, for accurate tracking purposes. The Business will not release this information to other parties unless you request it.

We employ security measures to protect, so far as reasonably possible, your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires or permits.

The Business requires that our advertisers and partners ensure the security of the data that users provide to them, however, in the event of a breach of their security measures, you agree that the Business will not be liable for any losses or damages.

The Business limits access to personal information about users to employees, for whom we reasonably believe it is necessary, in order to provide products or services.

You are entitled to see the personal information held about you and you may ask us to make any necessary changes to ensure that it is accurate and kept up to date. If you wish to do this, please contact us at help@savoytyres.co.uk. We do not raise any charge in providing you with details of the information we hold about you, but we may raise a charge where such requests are manifestly unfounded or excessive, in particular because of their repetitive character, we may either charge a reasonable fee taking into account the administrative costs of providing the information or communication or taking the action requested or refuse to act on the request. We may require proof of identity before disclosing any personal information.

The Business gives users the option to request removal of personally identifiable information from our list of active users.

You may also choose to opt-out of certain communications from the Business, such as our Newsletter.

You have the right to request that we delete personal data that we process about you, however we are not obliged to do so if we need to retain such data in order to comply with a legal obligation or to establish, exercise or defend legal claims.

If you want to unsubscribe or opt-out of communications from us, send an email to Customer Service at help@savoytyres.co.uk. We will respond within 48 hours.

The Business is not responsible for removing personally identifiable information from the lists of any 3rd-party partner or advertiser who has previously been provided your information in accordance with this Policy.

The Business web site is maintained in the United Kingdom. If you are located outside of the U.K., by using the web site, you authorise the import of your information and its use, as specified in this Policy.

Use of http://savoyautocentres.co.uk and products/services are intended for persons who are eighteen (18) years or older, or business entities.

If proof comes to the attention of the Business that an individual user is under the age of eighteen (18) years, and is accessing our services and/or products without the consent, approval or authorisation of their parents or legal guardian or other person with legally recognised parental authority, the Business will immediately terminate such account.

The Business reserves the right to amend this Policy at any time, in the event that this becomes necessary after initial release, or in the event that it becomes necessary with respect to additional, deleted, modified or amended services provided by Business.

The Business will not personally notify you of any amendments to this Policy. Users are urged to check this Policy frequently in order to determine whether any changes have been made. Users understand and agree that continued use of the Business web site assumes that they have read and accepted this Policy, as it may be amended from time to time.

This Policy is accessible from the Home Page of the Business web site, under the link “Privacy Policy”.

The Business never uses or installs spy ware on user computers, nor do we use spy ware to retrieve information from user computers.

The section titles used in this Policy are purely for convenience and carry with them no legal or contractual effect.

The Business accepts various partners to process online payments as a payment option, and all users are subject to their individual terms of use, privacy policies and other legal requirements.

Users are encouraged to review the Terms of Use, Privacy Policy and other legal disclosures of payment partners.

All comments, queries and requests relating to our use of your information are welcomed and should be addressed to help@savoytyres.co.uk.

This Privacy Policy was last updated, and became effective, on 23/05/2018.